A: Call us at least 2 hours before you want your boat (during our business hours – please DO NOT leave a voicemail request), and we launch it and put it at a dock (usually, the Gas Dock). If you want it filled up with gas, we can do that upon request. When you’re done with your boat, let us know and we’ll put it back in the rack.
Q: What if I want my boat in less than 2 hours?
A: We can usually accommodate requests, depending on other activity at the time, but we cannot guarantee it. Just call as early as possible, and we’ll give you an estimate at that time. Just be sure you call during business hours.
Q: What if I want to leave my boat in overnight, or for a few days?
A: The day valet program assumes boats will be placed back in a rack at the end of the day. As in-water spaces are limited (especially on Saturday Rental Boat turnover days), we cannot promise overnight in-water spaces. We will work to accommodate these occasional needs, but we cannot guarantee it.
Q: What if I ask to have my boat launched, then it rains?
A: If we’ve already launched your boat, we’ll try to leave it in so that if the weather clears you can still use it. If you decide not to come, let us know as soon as possible and we’ll cancel the request, or put the boat back in the rack if it’s been launched.
Q: Is there a limit to the number of launches per season?
A: Yes we do. We limit to three (3) launches a week.
Q: Can I do the valet program if my boat is on a trailer?